UK hotel under fire after upping prices for Oasis gigs

A hotel chain in Manchester, UK has been accused by customers of cancelling their bookings only to re-list the same rooms for a higher price to take advantage of Oasis' comeback gigs.

Customers were told their bookings in Maldron Hotels were cancelled due to 'a technical error', however the very same rooms were then seen listed for three times the price.

The four star hotel, located in Manchester City centre contacted guests saying their rooms had been cancelled just hours after Oasis had announced the dates of their reunion tour. 

The email sent to guests said: "We are writing to inform you of an issue with your booking at Maldron Hotel Manchester City Centre.

"Due to a technical error, you have received a confirmation for a booking that was not successfully made. Unfortunately we are unable to accommodate your booking at this time."

Sacha Lord, the night-time economy adviser for Greater Manchester said on X: "I'm being contacted by several people who booked your hotel for the Oasis concert, to say their rooms have just been cancelled and are now back up for three times the price. I'm sure this is a "computer error"... easy to correct. Do the right thing."

Hey @MaldronHotels.

I'm being contacted by several people who booked your hotel for the Oasis concert, to say their rooms have just been cancelled and are now back up for three times the price.

I'm sure this is a "computer error"... easy to correct.

Do the right thing.

— Sacha Lord (@Sacha_Lord) August 27, 2024

In a statement to the UK's Sky News  Maldron Hotels said: "Due to a technical error with our booking system on 26th & 27th August 2024, substantially more rooms were booked than were available for the nights of the Oasis concerts on 11th/12th/19th/20th July 2025 at Maldron Hotel Manchester City and Maldron Hotel Cathedral Quarter.

"As a result, we are unable to honour all bookings made on these dates, and we are actively engaging with customers regarding their bookings."