RTA generates AED 3.7 billion through digital channels in 2023

Dubai's Roads and Transport Authority (RTA) has announced its digital revenues for 2023 grew by 16.8 per cent, reaching AED 3.705 billion compared to the previous year.

Mattar Al Tayer, Director General and Chairman of the Board of Executive Directors of the RTA, said the total number of digital transactions conducted through RTA’s channels rose to 821 million, reflecting a 1 per cent increase from 2022.

Transactions via smart apps recorded 15.299 million, marking a 29 per cent growth. 

Al Tayer emphasised the RTA’s dedication to digital transformation, stating, "In 2023, the number of registered users on RTA’s digital service channels reached 1.404 million, reflecting a 20 per cent increase compared to 2022. RTA’s apps were installed 3.056 million times from app stores.”

Additionally, the RTA has developed its range of smart kiosks, deploying 30 new kiosks across 21 customer happines

s centres and service provider locations, generating revenues of over AED 309 million in 2023, a 12 per cent increase compared to 2022.