Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE President and Greek Prime Minister discuss boosting trade ties
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan and Greek Prime Minister Kyriakos Mitsotakis have discussed ways to strengthen cooperation across key sectors, including economy, AI, tech and renewable energy.
UAE President, Ajman Crown Prince discuss national priorities
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan held talks with His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman, on Tuesday.
UAE launches world's first fully integrated AI-powered judicial platform
The United Arab Emirates has launched the first fully integrated judicial platform powered by artificial intelligence (AI).
ERC's 'Water Aid' initiative to reduce impact of extreme weather in UAE, abroad
The Emirates Red Crescent (ERC) has launched a "Water Aid" initiative, with an initial investment of AED11.5 million, to protect the public from extreme weather conditions.
Dubai rolls out traffic upgrades on two key roads
Dubai’s Roads and Transport Authority (RTA) has added new lanes and upgraded entry and exit points on Ras Al Khor Road and Al Khail Road to cut travel time by 20 per cent during peak hours.
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