Government service centres in the UAE have been told to get their act straight.
It comes after a Tasheel centre in Dubai was closed down for not maintaining good enough standards.
Its license was revoked because of long waiting periods and a high number of complaints filed by customers.
Nine other centres across the country were also fined, while one was temporarily shut down as part of a nationwide crackdown on poor performance.

UAE community packs over 10 million meals for Gaza
Dubai arrests leader of European criminal gang
UAE dispatches seventh aid aircraft to support Sri Lanka flood victims
Sheikh Khaled, Ecuador President hold talks in Abu Dhabi
Sheikh Theyab meets Bill Gates on sidelines of Formula 1