Government service centres in the UAE have been told to get their act straight.
It comes after a Tasheel centre in Dubai was closed down for not maintaining good enough standards.
Its license was revoked because of long waiting periods and a high number of complaints filed by customers.
Nine other centres across the country were also fined, while one was temporarily shut down as part of a nationwide crackdown on poor performance.

UAE aid ship docks in Egypt with large-scale aid for Gaza
Dubai announces road closures for UAE Tour Women
110 Elite police teams take part in UAE SWAT Challenge
Sheikh Abdullah says UAE hosted 'productive' second round of trilateral talks
H.H. Sheikh Hamdan launches driverless taxi operations in Dubai