His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE, and Ruler of Dubai, has praised Fujairah Traffic and Licensing Center for topping the government ranking with seven stars.
Sheikh Mohammed took to social media to unveil the top-performing government entities, adding that 179 government service channels across 27 government entities were evaluated across the country.
His Highness also congratulated "Lt. General HH Sheikh Saif bin Zayed Al Nahyan, and the Ministry of Interior team on this outstanding achievement".
The UAE government introduced a star-rating system in 2012, as part of a drive to boost the quality of services available to the public.
"Our vision... is to provide services that rival the best hotels in terms of hospitality and welcoming, the best banks in terms of procedural accuracy and reliability, and the best airlines in terms of efficiency and 24/7 availability," Sheikh Mohammed wrote.
"We aspire to have a government that anticipates people’s needs, exceeds their expectations, and makes their lives easier and better."
The General Directorate of Identity and Foreigners Affairs in Fujairah and Customer Services Centre in Ras Al Khaimah came in second with six stars, while Contact Centre for United Arab Emirates Ministry of Energy & Infrastructure came in third with 5 Stars.
Mohammed bin Rashid approves results of the 2026 Global Star Rating System for Services#uaegov pic.twitter.com/PFw6euq36T
— UAEGOV (@UAEmediaoffice) November 4, 2026
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