Etihad first-quarter profit jumps 30% on strong demand

Etihad Airways' first-quarter profit for 2025 jumped 30 per cent to AED 685 million ($186.52 million), it said on Wednesday, citing strong demand and improved operational efficiency.

Total revenue rose 15 per cent, supported by growth in both passenger and cargo business.

Passenger revenue climbed 16 per cent to AED 5.5 billion ($1.50 billion), bolstered by increased capacity, ongoing network expansion and more frequent flights.

"We are proud to deliver a record-breaking quarter – both in profitability and in guest satisfaction," said CEO Antonoaldo Neves. "Our network continues to expand with 16 new routes announced for 2025 and additional aircraft joining our fleet. As we grow, we remain disciplined and focused on quality, efficiency, and creating value for our customers and stakeholders."

Etihad operated 80 destinations as of March 2025, with 16 new routes launching this year to support continued growth and broaden access to key global markets.

Passenger revenue grew by 16 per cent reaching AED5.5 billion (US$1.5 billion), driven by increased capacity, continued network expansion and increased flight frequencies.

Customer satisfaction reached a record high in the first quarter, with scores improving by 20 per cent year-on-year. The quarter also saw the launch of new lounge and inflight menus, alongside upgraded service standards.

The fleet continued to expand, with one additional A380 returned to service during the quarter, offering First Apartments and The Residence. In April, Etihad took delivery of another A350-1000, with another Boeing 787 Dreamliner to follow. These new aircraft feature ultra-high-speed Wi-Fi and updated inflight entertainment systems. Etihad also advanced its premium offering, expanding First Class to more routes and preparing new ground and inflight services for rollout from August.

In April, the airline introduced its new A321LR cabin, becoming the first in the Middle East region to offer First Class on a single-aisle aircraft. The cabin features exclusive private First suites and lie-flat Business seats, bringing widebody comfort to medium-haul routes. The broader First-class experience will include a new concierge service, private chauffeur transfers, dedicated check-in, meet-and-assist service, and baggage-free travel options in Abu Dhabi.