People who've had issues getting their vaccination status or COVID-19 tests updated on the Al Hosn App have been urged to reach out to medical centres where they took the jab or test from.
The clarification came during the latest government media briefing, with the UAE health sector's spokesperson Dr. Farida Al Hosani highlighting that it's the responsibility of the medical care centres to provide accurate data to the Al Hosn app system.
She added that the Al Hosn app is up and running, with the latest upgrade resolving earlier glitches.
In case of any issues, people are also being advised to reach out to Al Hosn app team on 8004676.
Health Sector: updating test results and vaccination status is the responsibility of the medical care centers providing the service, as part of their responsibility to provide data related to tests to #AlHosn app system.#TogetherWeRecover
— NCEMA UAE (@NCEMAUAE) June 27, 2021
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