RTA Honours the City's Unsung Heroes

A group of 250 taxi drivers and limousine chauffeurs has been honoured by the Roads and Transport Authority (RTA). As for what they have in common? All of them passed the Dubai Way training course run by the Dubai College of Tourism, earning them a Dubai Way badge fitted on their uniforms.

Explaining the initiative, RTA's Director of Drivers Affairs Mohammed Ali Al Awadi revealed that these taxi drivers and limousine chauffeurs underwent training on the history of Dubai, the city's cultural landmarks, and public laws that need to be known in addition to etiquette and communication skills when dealing with visitors and tourists. They were also familiarised with the calendar of annual national events and festivities. The Dubai Way programme was launched in 2017 by the Dubai College of Tourism to enhance the performance of the tourism sector by improving the skills of individuals who deal directly with visitors and tourists.

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