Emirates Airline has restored its regular flight schedules as of Saturday, April 20.
In an open letter, the airline's President Tim Clark apologised to every customer who has had their travel plans disrupted due to the recent extreme weather conditions.
"As of this morning, Saturday 20 April, our regular flight schedules have been restored. Passengers previously stranded in the airport transit area have been rebooked and are enroute to their destinations," he said.
"It will take us some more days to clear the backlog of rebooked passengers and bags, and we ask for our customers’ patience and understanding," Clark added.
Emirates has put together a taskforce to sort, reconcile and deliver some 30,000 pieces of left-behind baggage to their owners.
"This week has been one of the toughest for Emirates operationally, as record storms hit the United Arab Emirates. I would like to offer our most sincere apologies to every customer who has had their travel plans disrupted during this time."
— Emirates (@emirates) April 20, 2024
An open letter from Sir Tim Clark,… pic.twitter.com/R7eEJzWdRI
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